space
Tag line

Who looks outside, dreams; who looks inside, awakes."

—Carl Jung
Picture of Heart Lodge for meetings, yoga and more.
Retreat Center Mission

Working at Saratoga Springs

Working at Saratoga Springs is filled with delightful benefits like the setting, working amongst the trees and wildlife, enjoying meeting the thousands of people visiting the property every year as well as having the company of our terrific staff members.  There are many challenges for the motivated employee, too.  We have many opportunities for people to shine exercising their skills and talents in areas as diverse as marketing and gardening.    

Our Mission
Saratoga Springs Retreat Center nurtures personal and collective transformation, celebrates diverse communities, and sustains the natural beauty and resources of our land.

 

Please see our list of current job openings below and respond with your cover letter and resume to info@saratogasprings.com

Jobs

The following positions are open until filled at Saratoga Springs. 

Events Manager

Position Summary

The Events Manager will be responsible for preparing for all events occurring on the property, ensuring they are successful and that our clients are satisfied. This position works very closely with all staff including Operations Manager, facilities, housekeeping, and kitchen staff. In addition, this position will be expected to work closely with the bookkeeper. Clear and consistent communications will be essential to the success of the position. This position requires being onsite at Saratoga Springs 80-90% of working hours and reports to the Managing Director.  

This is a full-time exempt position.  Hours will vary depending on the events scheduled at the retreat center.  Working weekends is to be expected and days off are usually scheduled during the week.  Salary is dependent on experience.

Job Responsibilities

The following duties and responsibilities are part of the job, though not all at once: ·        

  • Responsible for all aspects of internal planning and production of guest events.
  • Schedules and books all groups, ensuring smooth flow between events.
  • Optimizes schedule across the year to ensure sustainable use of the facilities and property.
  • Is primary point of contact for groups, fielding initial inquiries, quoting usage fees, negotiating and writing contracts, tracking execution and deposits and completing all group legal and insurance paperwork.
  • Group liaison and problem-solver both prior to and during event. Works alongside Operations Manager to ensure facility preparation and operational needs are met.
  • Develops and executes internal and external communication for events; to ensure common understandings of property rules and guidelines, guest group expectations, staff/guest interactions.
  • Explores and pursues development of new markets and offerings; manages marketing in concert with Managing Director accordingly.
  • Works with Operations Manager to create an empowered staff team to provide a safe, enriching guest experience.
  • Assist in managing budgets while persistently pursuing new revenue.
  • Assist in managing Saratoga Springs facilities and resources with attention to balanced stewardship of the land and our stakeholders.
  • Diligent attention to revenue, costs, margins, trends, historical numbers in support of growth and responsible financial stewardship.
  • Coordinate with bookkeeper in billing groups and tracking payments.
  • Develops relationships with vendors to provide Saratoga catering services or as referrals for guest groups.
  • Oversees and actively works all group events.
  • Coordinates with housekeeping lead to ensure smooth flow and adequate time to turn the property between groups and to service common areas as contracted; schedules housekeeping staff hours.
  • Meet and greet with groups arriving at Saratoga Springs and act as an onsite resource to the greatest extent possible for those groups.
  • Ensuring clean up before and after events in conjunction with housekeeping staff.
  • Reporting needed maintenance tasks in cabins, meeting room and on the grounds as necessary to Operations Manager.
  • Track calls, leads and potential clients.
  • Communicate, book, and negotiate with vendors providing services and supplies for the center and events.
  • Conduct sales of store merchandise, monitor inventory and record transactions.
  • Conduct follow up communication with groups after their events to ensure high levels of satisfaction.
  • Ensure rooms contain appropriate promotional materials, guest comment cards and maintenance request slips.
  • Develop marketing materials in including promotional photos and videos.
  • Keep social media fresh and current.
  • Prepare copy for newsletters, marketing materials, guest information and signage.
  • Ensure meeting facilities and resources for customers including audio and video equipment, lighting, seating, tables, etc. are properly setup in advance.
  • Enter any incidents in the online incident logs (Google Docs).
  • Inform and educate visitors to the property of sustainable practices around the use of natural resources (water, land, trees, etc.).
  • Work with kitchen staff as necessary to ensure high standards of food production and cleanliness.

Qualifications

  • Undergraduate degree in hospitality management, business management, facilities management or related field
  • Minimum 2 years’ experience in the hospitality industry
  • Valid driver’s license

Required Skills

  • Fluency with office software including Word or compatible, Excel, PowerPoint and Outlook
  • Highly skilled in customer relations
  • Excellent writing skills
  • Excellent Organizational and Planning skills
  • Ability to manage and report on multiple projects concurrently
  • Capacity to work independently and collaborate extensively with team members
  • Friendly, personable and accessible with good communication skills
  • Some familiarity with serving the LGBTQ community, yoga and meditation communities, Dance, Music Festivals and other wide ranges of diverse retreat participants

Desired Skills

  • Hands on experience in hotel, motel and/or restaurant management
  • Experience using QuickBooks accounting software
  • Experience in event marketing to groups regionally and nationwide
  • Good knowledge of local plants and animal species
  • Ability to speak and write Spanish

General Information

This permanent position is based at Saratoga Springs, especially during larger events.   

This person will work with a team of up to 15 paid staff as well as representatives from groups coming to Saratoga Springs.  The position reports to the Managing Director and will collaborate closely with the Operations Manager, as well as the facilities and housekeeping staff.  The position is an exempt position and salary is commensurate on experience.

On site housing may be available for the right candidate, though employee housing is not a requirement for work at Saratoga Springs and is considered a benefit.

There are many opportunities to engage with the wide variety of eclectic and fabulous groups coming to Saratoga Springs. In addition, spending time on the land can be a grounding and rewarding experience.   

Our team is committed to a tradition of providing transformational experiences to those who spend time at Saratoga Springs. As part of our team, this is a fantastic opportunity to grow your strengths and make your mark.

To Apply

If interested, please email a cover letter expressing how you might personally benefit from the position, how you would add value to Saratoga Springs and what goals you would like to achieve in your association here.  Also include a current resume (in PDF format).

EMAIL TO:  Chas@SaratogaSprings.com.


Facilities Coordinator

Position Summary

The Facilities Coordinator reports to the Operations Manager. Along with other facilities staff, this person ensures that the property is well maintained, that daily preventive maintenance is performed, that guest events are tended to and that the grounds are attractive and appealing to visitors. The Facilities Coordinator works with staff, vendors and volunteers to complete projects such as deck building, water systems upgrades, landscaping and other moderate to major improvements. This person also works closely with the Community and Events Director and other staff in supporting the logistical needs of group events. Clear and consistent communication is essential to the success of the position, as is joyful adaptation to the flexible, diverse flow of life at a retreat center.  This is a full-time position with variable work schedules depending on events. Weekend and evening shifts are part of the position. This position requires being onsite at Saratoga Springs for almost all working hours. This is an hourly position, with pay commensurate to experience.  

WE ARE: Committed to creating a vital, thriving and sustainable retreat center for our community and beyond.

YOU ARE:

  • someone who loves fixing things, preparing and maintaining space, and making improvements.  
  • flexible in accommodating a wide variety of tasks and are willing to turn your hand to any needs as they arise.
  • self-directed, have a passion for learning and personal development, and love teamwork.
    a key member of the team creating and holding this container of transformation for our guests.
  • chill and maintain a loving, positive presence, even in challenging situations.
    an open communicator with respect for the value and interconnectedness of our staff, guests, vendors and all our stakeholders.
  • enthusiastic for our shared mission.
  • naturally inclusive and kind: Saratoga Springs is a dynamic environment with events representing a diverse population. Your ability to be open and welcoming to this diversity will ensure your success. 

Job Responsibilities

The following are the expected duties and responsibilities:

  • Ensure daily maintenance of all buildings, equipment and systems including: pools; compost; recycling and trash removal; and, most critically, daily water tests and management of water pumping and storage.
  • Check and monitor water usage throughout the facility to minimize loss of water due to leakage or negligence.
  • Report defective or non-operating equipment, fixtures or other machinery to the Operations Manager immediately.
  • Work with management to effect changes to landscape and buildings, including new building projects.
  • Collaborate with Community and Events Director to set up facilities and resources for guests including audio and video equipment, lighting, seating, tables, etc.
  • Assist in group turnovers which may include last minute repairs, housekeeping, greeting and transporting guests, as well as other duties.
  • Ensure compliance with a fire safety plan for Saratoga Springs including escape routes, fire suppression equipment, fire extinguisher locations and a disaster recovery plan. Train staff and guests as needed.
  • Streamline and document procedures.
  • Assist groundsperson as needed, including watering.
  • Assist kitchen staff as necessary to ensure high standards of food production and cleanliness.
  • Respond to work orders as needed, balancing immediate facility needs with ongoing projects.
  • Communicate with management on status of facilities, projects, groups and maintenance issues. Update logs and records both manually and online.
  • Other duties as directed.

Education

  • Minimum high school graduate

Required Skills and/or Experience

  • Capacity to work independently and collaborate extensively with team members
  • Ability to accomplish and report on multiple projects concurrently
  • Some experience with building maintenance and carpentry projects with willingness to learn
  •  Some experience in the hospitality industry
  • Friendly and personable with great customer relation skills
  • Good organizational and communication skills, both verbal and written
  • Valid driver’s license

Desired Skills

  • Experience serving the LGBTQ community, yoga and meditation communities, and/or other diverse retreat participants
  • Experience maintaining plumbing and electrical systems
  • Experience as a landscaper and/or gardener
  • Some experience with (or familiarity and willingness to learn) MS Office software including Word or compatible, Excel, Outlook and online documents
  • Bilingual in English and Spanish
  • Good knowledge of local plants and animal species

General Information

On site housing may be available for the right candidate, though employee housing is not a requirement for work at Saratoga Springs and is considered a benefit. There are many opportunities to engage with the wide variety of eclectic and fabulous groups coming to Saratoga Springs. In addition, spending time on the property can be a grounding and rewarding experience.   

Our team is committed to a tradition of providing transformational experiences to those who spend time at Saratoga Springs. As part of our team, this is a fantastic opportunity to grow your strengths and make your mark.

To Apply

If interested, please email a cover letter expressing how you might personally benefit from the position, how you would add value to Saratoga Springs and what goals you would like to achieve in your association here.  Also include a current resume (in Word or PDF format).

EMAIL TO:  Jason@SaratogaSprings.com


Saratoga Springs Community LLC is an Equal Opportunity Employer.  We value our employees and encourage innovation, creativity and a dedication to sustainability.